Our agents work with you to customize policies Explore Our Services
Reach out for expert insurance team and personalized solutions.
+91 97571 11292
Running a hotel or villa means ensuring not only comfort but also safety for guests, staff, and visitors. Public Liability Insurance, or Commercial General Liability (CGL), offers vital protection against unforeseen incidents like guest injuries, staff mishaps, or accidental property damage occurring on your premises. This policy covers medical expenses, legal representation, and any compensation owed, helping you manage liability concerns without disrupting your operations.
Tailored for hospitality business owners, this cover is ideal for hotels, resorts, villas, and vacation rentals.
Whether you’re hosting events, accommodating high foot traffic, or dealing with third-party vendors, Public Liability Cover helps you avoid the financial strain of lawsuits and claims. It allows you to focus on delivering quality experiences while we protect your reputation and bottom line from legal risks.
Our Common General Liability (CGL) Insurance is designed specifically for hotels, villas, boutique stays, and resort operators. It protects your business against legal liabilities arising from guest injuries, third-party property damage, or accidental incidents occurring on your premises.
Whether it’s a slip near the pool, damaged guest belongings, or operational hazards — CGL ensures your hospitality business remains protected, compliant, and financially secure.
We structure your coverage to meet local hospitality regulations, operational risk profiles, and property-specific risk exposure across Asia.
Our experienced claims support team helps you manage incidents, documentation & settlements
We provide round-the-clock helpline access for incident reporting, legal coordination, guest incident management, and rapid response when a liability situation arises.
CGL coverage protects your property from claims raised by guests, visitors, suppliers, or third parties due to accidental injuries or damages.
Without it, a single unforeseen event can result in legal expenses, compensation claims, and reputational impact — directly affecting business continuity.
In the hospitality industry, trust in your staff is essential—but unfortunately, misconduct or betrayal of that trust can sometimes lead to serious consequences.
Infidelity Cover, available as an add-on under our comprehensive Public Liability / Commercial General Liability (CGL) policy, is specifically designed to protect hotel and villa owners from losses caused by dishonest acts of employees, caretakers, or domestic staff.
Whether it’s unauthorized access to guest areas, theft of valuables, damage to property, or privacy violations, this coverage steps in to provide financial reimbursement and legal support.
Hotels and luxury villas often rely on a variety of personnel, including housekeeping, maintenance, front desk staff, and private security.
Infidelity Cover ensures that your business remains financially secure even in the face of staff-related breaches of trust. This insurance not only helps mitigate the economic impact of such incidents but also safeguards your reputation in the eyes of your guests and clients.
By proactively addressing this potential risk, you gain an extra layer of protection and peace of mind—knowing that even if the unexpected happens, you’re prepared with a strong, responsive insurance solution tailored to the unique needs of the hospitality sector.
Our team assists with incident documentation, evidence coordination, and settlement processing to ensure smooth and fast recovery of financial loss.
We offer round-the-clock guidance for reporting suspicious activities, initiating claim procedures, and managing internal audits when misconduct is detected.
nfidelity Cover protects your property from financial losses resulting from staff theft, misappropriation, fraud, or misuse of entrusted assets.
Without it, even a single breach of trust can lead to inventory loss, operational disruption, financial leakage, and long-term reputational harm — directly affecting your brand’s reliability and guest trust.
Common General Liability (CGL) Insurance provides protection to hotels, villas, boutique stays, and hospitality businesses against third-party claims arising from guest injuries, accidental property damage, or legal liability occurring on the premises. It ensures your business remains financially protected and compliant with hospitality safety and operational standards.
In hospitality, guest interactions and operational risks are frequent. Without CGL coverage, a single accident—such as a guest slipping near the pool or staff damaging visitor property—can lead to expensive legal claims, reputational harm, and business disruption. CGL Insurance ensures risk transfer, protecting both financial stability and brand credibility.
Infidelity Cover is an add-on to the CGL policy that protects hotel and villa owners from financial losses caused by employee theft, fraud, or misappropriation of assets or guest belongings. This is important in properties where staff manage keys, inventory, guest valuables, or financial transactions.
Hotels, villas, resorts, boutique stays, and homestays with housekeeping teams, caretakers, supervisors, front office staff, or part-time labor should add Infidelity Cover. Properties with rotating staff, outsourced manpower, or high-value guest amenities benefit the most from this additional layer of internal security protection.
Evaluate your property size, number of staff, guest turnover, on-site amenities, and existing risk management systems. At Hotel & Villa Insurance, we customize CGL and Infidelity Cover policies to match your operational model, local regulatory norms, and real risk exposure. Our experts help ensure you are adequately covered without overpaying.
Bespoke insurance for your most exclusive retreats.
Copyright © 2024 All Rights Reserved.
